Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, process, store, disclose, and safeguard your personal information when you visit our website, use our applications, or purchase furniture and related products from us. We are committed to handling your information transparently and in accordance with applicable U.S. privacy laws, Google Merchant Center (GMC) policies, and other relevant data protection requirements.

1. Policy Coverage

This Privacy Policy applies to all visitors, customers, and users of our website, mobile applications, and related services.

It governs personal information that you provide directly, including when you create an account, place an order, subscribe to communications, participate in surveys, or contact our customer support team. It also covers information collected automatically through cookies, analytics tools, and similar technologies during your interaction with our website.

2. Personal Information and Cookies

2.1 Personal Information We Collect

The information we collect may include:

  • Your name and contact details, including email address and telephone number;

  • Billing and shipping information;

  • Payment-related information necessary to complete purchases;

  • Order history and transaction records;

  • Information about your interactions with our website, such as browsing behavior, viewed products, session duration, and other usage statistics.

This information helps us provide our services, improve website performance, and deliver a better shopping experience.

2.2 Cookie Technologies

Our website uses cookies and similar technologies to ensure the website functions properly and to enhance your browsing experience.

Essential Cookies

These cookies are required for core website functions, including maintaining your shopping cart, processing purchases, and securing user sessions.

Performance and Analytics Cookies

These cookies allow us to understand how visitors use our website, helping us optimize website performance, navigation, and overall user experience.

Advertising Cookies

Advertising cookies help us display promotions and advertisements that may be relevant to your interests. You may manage or disable these cookies through your browser settings at any time.

3. Processing and Disclosure of Information

3.1 Purposes for Processing

We use your personal information to:

  • Complete and manage your purchases;

  • Communicate order updates, promotions, and service-related notifications;

  • Improve our products, website functionality, and customer experience;

  • Respond to customer inquiries and provide after-sales support;

  • Prevent fraudulent transactions, unauthorized access, and other unlawful activities.

3.2 Disclosure to Third Parties

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

  • Shipping and delivery partners responsible for fulfilling your orders;

  • Trusted technology, hosting, payment, analytics, or marketing providers that support our business operations under contractual confidentiality obligations;

  • Government agencies, courts, or regulatory authorities where disclosure is legally required.

4. Data Storage and Cookie Controls

4.1 Retention of Personal Information

Your personal information is retained only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, financial, accounting, or regulatory obligations.

When retention is no longer required, your information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable legal requirements.

4.2 Managing Cookies

Most web browsers allow you to control, block, or delete cookies through their privacy settings.

Please note that restricting certain cookies may affect the availability or functionality of some features of our website. By continuing to browse our website without changing your browser settings, you acknowledge the use of cookies as described in this Privacy Policy.

5. Your Privacy Rights

Depending on your place of residence and applicable privacy legislation, you may be entitled to exercise certain rights regarding your personal information, including:

  • Requesting access to the personal information we maintain about you;

  • Requesting correction of inaccurate or incomplete information;

  • Requesting deletion of your personal information where permitted by law;

  • Opting out of certain marketing communications or analytics activities;

  • Withdrawing previously provided consent where processing relies on your consent.

To submit a privacy-related request, please contact our customer support team using the contact information provided below. We will review and respond to your request within the timeframe required under applicable law.

6. Legal Compliance

We process personal information only where there is an appropriate legal basis, including:

  • Your consent where required;

  • Performance of a contract relating to your purchase or requested services;

  • Compliance with applicable legal or regulatory obligations;

  • Our legitimate business interests, including maintaining website security, improving our services, and preventing fraud.

We are committed to complying with applicable U.S. privacy laws and, where applicable, the principles established under the General Data Protection Regulation (GDPR). Appropriate technical and organizational safeguards—including encryption, secure systems, and access controls—are implemented to help protect your personal information against unauthorized access, disclosure, alteration, or misuse.

7. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the way your personal information is processed, please contact our customer service team using the contact information provided on our website.