Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, applications, and furniture sales services. This policy is designed to comply with applicable U.S. privacy laws and Google Merchant Center (GMC) requirements, ensuring transparency and responsible data handling.
1. Scope of This Policy
This Privacy Policy applies to all individuals who access our website, use our applications, or make purchases from us. It covers information that you provide directly to us, such as when you place an order, register an account, complete a survey, or contact customer service, as well as information collected automatically through technical means such as cookies and similar technologies.
2. Information We Collect and Cookies
2.1 Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, shipping address, and payment information.
We may also collect usage data when you interact with our website, such as pages you visit, products you view or show interest in, browsing duration, and other interaction-related information that helps us improve our services.
2.2 Use of Cookies
We use cookies and similar technologies to enhance your browsing experience and improve the functionality of our website. Cookies are small text files stored on your device when you visit a website.
Necessary Cookies: These cookies are essential for the operation of the website, including functions such as adding items to your cart and completing purchases.
Analytics Cookies: These cookies help us understand how users interact with our website so that we can improve performance, functionality, and user experience.
Marketing Cookies: These cookies are used to deliver advertising that is more relevant to your interests. You may disable marketing cookies through your browser settings at any time.
3. Use and Sharing of Information
3.1 How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders;
To provide updates, promotions, and special offers;
To improve our website, products, and services;
To respond to your inquiries and customer service requests;
To detect, prevent, and address fraud or illegal activities.
3.2 How We Share Your Information
We do not sell your personal information to third parties. We only share your information in the following limited circumstances:
With logistics service providers, such as shipping carriers, to deliver your orders;
With technology and marketing service providers who assist us in operating our website and services under strict confidentiality obligations;
When required by law, such as in response to valid legal requests from courts, government authorities, or regulatory bodies.
4. Data Storage and Cookie Management
4.1 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once the retention period expires, we securely delete or anonymize your data in accordance with applicable laws.
4.2 Your Cookie Choices
You may choose to block or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website. By continuing to use our website, you consent to the use of cookies as described in this policy.
5. Your Rights
Depending on applicable U.S. state privacy laws and other regulations, you may have the following rights:
Right of Access: You may request access to the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete data.
Right to Deletion: You may request deletion of your personal data, subject to legal limitations.
Right to Opt-Out: You may opt out of the use of your data for marketing or certain analytical purposes.
Right to Withdraw Consent: You may withdraw your consent to data processing at any time, where applicable.
To exercise any of these rights, please contact our privacy team via email. We will respond to your request within the timeframe required by applicable law.
6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:
Your explicit consent;
The necessity to perform a contract with you or take steps prior to entering into a contract;
Compliance with legal obligations;
Our legitimate business interests, such as improving services and preventing fraud.
We are committed to complying with applicable data protection laws, including relevant U.S. privacy regulations and the principles of the General Data Protection Regulation (GDPR) where applicable. We only collect necessary user data and protect it through encryption and access control measures. We do not disclose your information to third parties without your consent unless required by law.
7. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our customer service channels.